Emergency Plumber in Clovis, NM

Urgent Plumbing Help When You Need It

When a pipe bursts, a toilet overflows, or sewage comes up in your tub, you do not have time to wait and wonder who will pick up the phone. You need a local emergency plumber Clovis residents can call for calm, practical help and fast response.

Mark Carpenter Plumbing is a family-owned plumbing and HVAC company that has been serving homes and businesses in Clovis and Portales since 2000. Our team is reachable for assistance after regular hours, and a live person answers the phone so you can speak to someone right away. We work to limit damage, restore your plumbing, and make a stressful situation easier to manage.

With in-house trained technicians, a well-stocked fleet, and firm quotes before work begins, we focus on professional, reliable service during your worst plumbing moments. If you are facing an urgent issue, we encourage you to call now so our team can start helping immediately.

Need Emergency Plumber in Clovis? Call Mark Carpenter Plumbing at (575) 222-2551 or send us a message online today.

Fast Help For Plumbing Emergencies

In a plumbing emergency, you want to know two things. First, will someone pick up the phone. Second, what will actually happen once you call. At Mark Carpenter Plumbing, we have organized our process to give you clear answers to both questions.

When you call, a live telephone operator answers and gathers the basics about your situation. Our trained office staff then connects you with our on-call technicians, who review your location, the type of problem, and any safety concerns. We work to dispatch a plumber as quickly as we reasonably can, considering distance in and around Clovis and the status of other active calls.

Our goal is to arrive prepared. Because our fleet includes residential service vans and larger jetting trucks, our technicians bring the tools and parts needed to handle most emergencies in a single visit. This can reduce the time your water is shut off and help protect your home, rental, or business from further damage.

When we arrive, you can expect a professional who treats your property and routine with respect. Our technicians explain what they are seeing in plain language and outline options so you can make informed decisions. We know that an emergency is already disruptive, so we work to keep the process as straightforward and calm as possible.

What To Do In A Plumbing Emergency

While our team is on the way, there are simple steps you can often take to limit damage and keep people safe. You do not need plumbing knowledge to help protect your property, and our office can walk you through these steps over the phone if you are unsure.

Here are practical actions to take right away when it is safe to do so:

• Find and shut off the closest water supply, either at the affected fixture or at the main valve, to slow or stop leaks.
• Keep people and pets away from standing water, especially near electrical outlets or appliances, to reduce shock risk.
• Avoid using toilets, sinks, tubs, or floor drains if you suspect a sewer backup, since extra water can worsen the overflow.
• Move valuables, rugs, and electronics out of wet areas if you can reach them safely, and place towels or buckets where practical.
• Note where you see water, unusual sounds, or odors, and be ready to share that information when you speak with our team.

If you cannot locate your main shutoff valve or feel unsure about touching it, let us know when you call. Our team can help you identify it over the phone in many cases, or the technician can handle it on arrival. Even a few early steps can reduce damage by the time we get there.

Common Plumbing Emergencies We Handle

Plumbing emergencies rarely happen at a convenient time, and they are not all the same. Some cause visible flooding, while others quietly damage walls, floors, and foundations. Our in-house trained technicians handle a wide range of urgent problems for both homes and small businesses in this area.

Burst or severely leaking pipes can release large amounts of water in a short period. These failures may happen in crawl spaces, walls, or under slabs, and they often follow long-term wear or sudden changes in use. We work to locate the source of the leak, control the flow, and repair or replace damaged sections so your system can be restored.

Overflowing or repeatedly clogging toilets can put bathrooms out of service and create unsanitary conditions. In rentals, offices, or restaurants, even a single restroom being down can cause real disruption. Our technicians investigate whether the problem is limited to the fixture or connected to a deeper blockage in your drain or sewer line, then clear the obstruction and advise on preventive steps.

Sewer line backups are among the most urgent issues we see, because they affect health as well as comfort. These problems can stem from heavy use, grease buildup, tree roots, or damaged piping. Because our fleet includes residential jetting vans and larger jetting trucks, we can perform high-pressure jetting to clear many tough blockages in main lines and larger commercial pipes.

Water heater problems can leave your household or business without hot water. In some situations the heater may leak, which adds the risk of water damage to the inconvenience. We assess whether repair or replacement is the more practical option, and we work to restore safe, reliable hot water service as soon as conditions allow.

We also respond to other urgent issues, such as sudden loss of water pressure, multiple drains backing up at once, or persistent sewer odors inside the building. If you are not sure whether your situation counts as an emergency, we encourage you to call. Our team can help you decide how quickly a technician should come out and whether any immediate steps are needed until we arrive.

Our Emergency Plumbing Approach

When you invite Mark Carpenter Plumbing into your home or business during a crisis, you are placing a lot of trust in our team. We take that responsibility seriously and follow a consistent process that is designed to keep you informed and in control.

Once your technician arrives, the first priority is safety and stabilization. We verify that water supplies are shut off where needed and that there are no immediate electrical or structural concerns that would make work unsafe. Then we inspect the affected fixtures, pipes, or equipment and determine the likely cause of the problem.

Before any repair work begins, we explain our findings and outline practical options. You receive upfront pricing with a firm quote, so you know what the work is expected to cost before we proceed. If there are choices, such as a short-term repair versus a more comprehensive solution, we describe the tradeoffs in straightforward terms.

During repairs, our technicians use top-tier equipment and quality parts. This approach supports reliable performance and can reduce the chance that the same issue will return quickly. We aim to complete the work efficiently without cutting corners, and we leave the work area as orderly as conditions reasonably allow.

Your safety and peace of mind matter to us. Our employees undergo screening, and our company maintains full licensure and insurance. We also keep service records on file, which helps with future troubleshooting, maintenance planning, and support if you have questions later. Our goal is to provide the level of service that makes you comfortable calling us again, whether the next visit is an emergency or routine maintenance.

Need Emergency Plumber in Clovis? Call Mark Carpenter Plumbing at (575) 222-2551 or send us a message online today.

Frequently Asked Questions

How quickly can your team get here?

We work to respond as quickly as we reasonably can. Actual arrival time depends on your location, traffic, and active calls in the Clovis area. When you call, our office gives you a realistic arrival window and keeps you updated if conditions change.

How much more does emergency plumbing cost?

Emergency visits can involve different pricing than routine appointments, but we always provide upfront pricing with a firm quote before work begins. We explain what is included and why, so you can approve or decline work with clear information instead of surprises on your bill.

Do you handle sewer backups and major clogs?

Yes, we handle many sewer backups and serious blockages for both homes and businesses. Our fleet includes residential jetting vans and larger jetting trucks, which allow us to perform high-pressure jetting on tough clogs in main lines and other challenging locations.

Is it safe to have a plumber out at night?

We understand safety is a major concern. Our employees go through screening, and our company maintains full licensure and insurance. When a technician arrives, you can expect professional conduct, clear identification, and respectful communication throughout the visit.

What should I do before you arrive?

Shutting off water to the affected area, keeping people away from standing water, and avoiding use of problem fixtures are helpful first steps. If you can, move valuables from wet areas. If you are unsure about anything, our team can guide you over the phone until we get there.