The guys that came were awesome! Very quick.The guys that came were awesome! Very quick. Didn't try to gouge my checking account. Went over every step with me and had no problem explaining in simpler terms for me. I have no clue about plumbing and they were great. Took less than an hour and everything is working perfectly! Thanks!
- Shawna F.
The service was superb!
The service was prompt! Immediately he assessed what the problem was. He responded quickly. He was very understanding of my clogged pipe dilemma. He was very knowledgeable with considerable insight into the problem. He shared ways that I could prevent it from occurring again. I feel like he saved me quite a bit of money. I was so thrilled that I told all my family how pleased I was with the service right away. If I ever have a problem in the future I will try to get Marc on the job. He even gave me a coupon to use next time. The service was superb! I highly recommend Mark Carpenter Plumbing & I highly recommend Marc S. for any plumbing needs!
- Patricia M.
I would call them again without question.
Quick response for after-hours emergency service on the weekend. Both service technicians very friendly/knowledgeable and even gave information on how to save money/reduce energy cost on my current setup. I would call them again without question.
- Steven S.
Marc was very polite and on time to install a garbage disposal.Marc was very polite and on time to install a garbage disposal. He explained things well during and after the job. He also asked if we needed him to check anything else. Mark Carpenter Plumbing always sends good technicians and promptly gets plumbing problems fixed quickly.
- Gary G.
They have always taken care of our needs quickly and efficiently.
We highly recommend Mark Carpenter Plumbing, they have always taken care of our needs quickly and efficiently. Ben was very professional and friendly when he came out to check and repair our gas fireplace.
- Terri G.
I highly recommend Mark Carpenter Plumbing to all my friends!
We really like using Mark Carpenter Plumbing for all our services and repairs. I was thrilled when Doug showed up today! It is always nice to be reassured by a familiar face. His former work at our house was first-rate as was today! Doug is very good at his job and he's friendly and efficient! He installed a new faucet, garbage disposal, and sink drains! He even cleaned my sink afterward and I told him it never looked better! Thanks for a great job and keep up the good work. I highly recommend Mark Carpenter Plumbing to all my friends!
- PJ R.
I would call them again.
I called before noon on Wednesday to set up an appointment and was surprised they came the same afternoon. They didn't give up until my clog was cleared. Great team Roman and Kyle, very friendly and answered all my questions and told me every step they were going to take. I would call them again. We purchased the Platinum package because our house is over 30 yrs old and needs a good pipe cleaning.
- Dinah L.
Roman & Eric were very polite & professional from the moment they arrived at my home.
Roman & Eric were very polite & professional from the moment they arrived at my home. They researched the problem & finally found the source of the water. Before starting the repairs, Roman explained that he would not be able to give me an exact cost of the job, however, he quoted the hourly rate & asked if I wanted them to continue. I appreciated the openness as they worked. Upon completion, they cleaned everything up before leaving.
- Kathy W.
Awesome company and customer service.
Awesome company and customer service. I had an emergency Saturday night around 6 pm. They were opened late and saved the night. Very friendly staff from the rep on the phone to the tech Roman who came out and fixed the problem. Highly recommend!!
- Andrea S.
If you even need a plumber call them, they will take good care of you.
Had a house closing nightmare, Mark Carpenter Plumbing employee, Ben arrived was very friendly and knowledgeable. He diagnosed the problem quickly and provided an accurate estimate. A few other employees showed up to help ( it was a real nightmare), they were all very nice and professional. All I can say is if you even need a plumber call them, they will take good care of you.
- Carl T.
Excellent service by this company.
Excellent service by this company. Ben was our service specialist and provided outstanding service! He installed a new water heater and did a number of other necessary repairs. He was very knowledgeable and explained everything thoroughly and answered every question I had. Again, outstanding service!
- Gail C.
I wish I could give more stars - they’re amazing!
I wish I could give more stars!! We had a horrible experience with another plumber and upon recommendation, we hired Mark Carpenter Plumbing to come out. They’re amazing. They made multiple trips to make sure they knew exactly what the problem was so they didn’t have to go jackhammering my entire kitchen to find it. They were friendly and informative every time they came. They discovered pretty quickly that whoever remodeled our new home didn’t finish the plumbing so it just went into the wall and stopped. They gave us an awesome deal on just running a new water line from the sink to the line outside so our kitchen would stop flooding. They were able to get started and finished pretty quickly. I will definitely be using them from now on for all our future plumbing needs...though I hope we don’t have any.
- Bree N.
After business with Mark Carpenter Plumbing, we will never go to anyone else!
After our HWA wouldn't cover our "problem" we called Mark Carpenter Plumbing, after business with them, we will never go to anyone else! Super awesome people, which started with the lovely call to Candace. They were here the same day. Ben showed up with his assistant and they were fast, super professional and very knowledgeable. They took the time to explain things to me, and for that we are grateful!!! So glad we chose to call them! I will recommend to everyone!!! So excited to take a shower with full water pressure!!!!
- Lauren F.
Very professional and polite.
I've used them several times for various plumbing work. Tonight Chris came out to fix some kitchen sink plumbing. They arrived on very short notice and stayed late to complete the job so my kitchen remodel would stay on schedule. Very professional and polite, cleaned up the area after they finished and their work looks very good.
- Joshua P.
I would definitely call them again.
Anthony and Tyler showed up within 30 minutes of me calling just before closing time on Thursday night. They quickly found the problem with the circulatory pump cycling calcium and hard water buildup through the house, blocking our hot water lines, and offered plenty of pricing options for my wife and me to choose from. They then came over the next morning, ready to work, and knocked the job out in no time. I would definitely call them again.
- Jonathan R.
I would definitely call Mark Carpenter Plumbing again.
Very prompt, same-day-of-call service. Both Anthony and Doug were professional, polite, and took the time to wear shoe covers to prevent tracks in the house. Their explanations of the services required were easy to follow and understand. Excellent clean-up before leaving. I would definitely call Mark Carpenter Plumbing again. Very pleased with the service call.
- Dotty W.
Outstanding service! Mac and Eric serviced my water heater, they gave an honest a fair assessment of the job without making me feel like they just wanted to make an extra profit. They were both very professional, fast, explained everything thoroughly, and I can tell the owner or boss takes pride in taking the time to train his people properly. A lot of people complain about the customer service in this small town and this business represents the positive and professional service in Clovis. They honestly did and outstanding job and I thank you for your service.
- Mark B.
Quick, courteous & reasonably priced.
Excellent work! Quick, courteous and reasonably priced. Roman and his colleague (whose name I didn’t get) took care of a difficult plumbing job in very short order and remained cheerful and friendly despite some technical setbacks. Everything is working well. Definitely my plumber of choice in the future.
- Herb S.
Fast and professional service!
Fast and professional service! I was very impressed with this company because they always responded to my calls and concerns, which is unusual for the area. They were able to deliver service the same day and I wasn't sure about paying for the initial estimate, but it was well-worth it in the end because of the headache, overall cost, and time it saved me.
- Lisa B.
Great company and great service!
Great company and great service! These guys are professional and give you the price right up front before they even start the work so there are no surprises. I will definitely be using them for any of my plumbing needs in the future!
- Alex A.
Cordial & professional.
The service technicians Mac and Israel did a great job. I called for an appointment and they came right away. The repair was made in just a few minutes and the techs were cordial and professional. I will call Mark Carpenter Plumbing for our next repair.
- Phyllis R.
Eric and Poncho were excellent repairmen.
Eric and Poncho were excellent repairmen. They discussed options at length for installing a new water heater, removed my water heater quickly, and installed a new one with ease. It was an extremely pleasurable experience. I will use them again!
- Bambi D.
Quick & efficient.
Thanks for your help yesterday afternoon. You were quick and efficient - you took care of the unexpected and yet didn't recommend unneeded repairs when I asked for your assessment. I like Mark Carpenter's guys--Ben was super professional. They take care of us and don't overcharge.
- Erinn B.
Extremely professional, timely & fair.
Mark Carpenter Plumbing, and specifically Ben Reyes did a great job with our hot water heater. He was extremely professional, timely and fair. He told us our options and allowed us to choose which route we wanted to take regarding the job. He also shared with us additional valuable information just as a courtesy to us. Great work
- Christopher T.
On time, polite, efficient & professional.
Eric and Pancho did a fantastic job. They were on time, polite, efficient and professional. They did a nice job of cleaning up after the repairs. I am completely satisfied with their work. Excellent customer service and job performance. I will definitely use Mark Carpenter Plumbing for all of my plumbing needs! Thank you.
- Joyce H.
Last night, Anthony and Mack came to my house late. I was a little nervous because I didn't have a toilet that would work. But when they came, they worked rapidly. They were very professional. They were kind as they answered all my questions. (But most of all) they got the job done.
I was truly impressed with both these young men. They will most certainly cause me to call Mark Carpenter Plumbing for any subsequent plumbing issues I face.
- Johnny F.
Very courteous, helpful & amazing work.
I sent them a message online and received a call early the next morning. The lady that called was extremely nice and understood what we needed. The technician that came out was very courteous and helpful, let alone his work was amazing and explained everything, my husband and I would recommend Mark's to anyone
- Kiley B.
Anthony and Roy were very courteous and professional.
Anthony and Roy were very courteous and professional. They explained what needed to be done and did an excellent job solving our problem. My only regret is that we didn't call them sooner instead of trying to deal with our plumbing problem by ourselves.
- Lillian D.
Technicians were professional and friendly.
Prompt service. Technicians were professional and friendly. Very satisfied and would not hesitate to call them in the future.
- Jayne C.
Anthony and JJ were so professional and fast.
Anthony and JJ were so professional and fast. Thank you so much for your hard work, it doesn't go unnoticed.
- Massah P.